IT Business Analyst

Location: Burnaby, BC, Canada
Date Posted: 07-30-2018
On behalf of our client, Affinity is seeking an IT Business Analyst, who will perform business analysis related to the specification, design, and implementation of applications and manage low to medium complex technical projects and integrations with existing systems.
  • Work with internal and external business customers, subject matter experts to analyze and document needs and requirements in a way that is intuitive for downstream development effort
  • Lead and facilitate functional as well as non-functional solution development sessions to evoke effective customer feedback
  • Effectively manage customer expectation in solution development
  • Contribute to IT solution quality by assisting in the development of quality test plans and participate in testing processes
  • Represent IT organization in operational readiness to ensure IT solution life cycle sustainability
  • Provide ongoing support solution and make recommendations to the management team of type of support required
  • Contribute to business and technical studies, design, develop and implement solutions
  • Act as a conduit between internal/external client and solution
  • May act as the single point of contact for customers, vendors, support personnel, developers and software testers during all phases of a project – candidate will be working with project manager
  • Provide 2nd level application support for the clients’ pre-post IT portfolio and act as customer advocate for incident, problem, and change management to ensure accurate and timely delivery of patient records
  • Work with computer users in a systems support capacity such File Maintenance
  • Working with Medical Scientific Affairs and Quality Regulatory Affairs – ie: providing escalation support, building/developing new tests, supporting new genetics initiative Ensure all activities performed comply with specified control procedures, system validation requirements, policies and standards
  • Assume additional duties as required (include but not limited to develop and maintain SOPs and coordination with other development teams)
  • University degree in Computer Science, Business Administration, Management Information Systems or equivalent education
  • A minimum 3 years’ experience as a Business Analyst or Project Lead is required within IT
  • Experience in healthcare would be an asset
  • Strong understanding of the Software Development Life cycle (SDLC)
  • Strong research, analytical, data collection and problem solving skills with the ability to make independent judgments
  • A strong negotiator who can optimize results that are a win/win for all stakeholders
  • Requires excellent communication skills both written and verbal
  • Ability to handle projects of intermediate to difficult level of complexity
  • Ability to work collaboratively at all levels of the organization to deliver results
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