Salesforce Systems Administrator

Location: Vancouver, BC, Canada
Date Posted: 10-03-2018
On behalf of our client, Affinity Staffing is searching for an Salesforce Systems Administrator to join one of Canada's most dynamic and fastest growing IT companies on a permanent full-time basis.


Responsibilities
  • Configuration of additional Salesforce functionality to enhance performance of business processes including, but not limited to, Object design, Page Layouts, Workflows, Approval Processes, User Roles & Profiles and Chatter Groups.
  • Responsible for the administration, configuration, and deployment of Salesforce and custom applications.
  • Coordinates with Project Managers on defining system requirements 
  • Configures and maintains custom Salesforce Dashboards, Reporting and Analytics to monitor all sales activity and results from the Sales teams.
  • Provides recommendations on best practices and efficient use of Salesforce and other applications to streamline end user and back-office operations.
  • Works directly with Sales and Service team with regards to support issues and problem troubleshooting. Actively involved in reviewing, assessing and evaluating application updates 
  • Provides Website maintenance and technical support for Salesforce Web-to-Lead and Web-to-Case sites; updates content and graphics; monitors performance and results; evaluates and integrates new technologies as required.
  • Upgrades systems by conferring with Sales team and services; configuring, testing, evaluating, and installing enhancements and new software.
 
Qualifications
  • 3+ years of Salesforce System Administrator experience
  • Experience working with dynamic Sales teams, marketing teams, and Call Center teams is preferred.
  • Knowledge of integrating with third parties and using third-party integration tools an asset.
  • Ability to work independently and in a team environment.
  • Must be able to work on multiple projects simultaneously, adapt to rapid changes in scope and agenda to meet changing business needs.
  • Strong experience with sales processes, lead capture, and order flow.
  • Must have excellent communication skills, be able to communicate system & process changes to a variety of teams timely & effectively.
  • Possesses strong presentation skills and is able to prepare, deliver, and present reports/results/findings to large groups of people.


About Affinity Staffing: 
Affinity Staffing is a full service Information Technology agency that takes a unique approach to recruiting. We believe recruiting is about creating long term relationships that foster a mutually beneficial partnership - an affinity. Bringing a new style of recruiting founded on four core principles – Transparency – Flexibility – Efficiency – Agility.
 
For more information on Affinity Staffing, please visit www.affinitystaffing.ca
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