Program Manager/ Senior Project Manager

Location: Burnaby, BC, Canada
Date Posted: 11-27-2018
On behalf of our enterprise client, Affinity is seeking a Program Manager to join their team on a one year contract, with possible extension. The focus of this role is to assist with projects supporting the client’s ongoing corporate digital transformation program.
  • Implement projects according to pre-approved project methodologies, monitor and manage scope throughout project lifecycle 
  • Provide updates on the progress of programs by the client’s governance structure, the project status, risks, budget and timelines
  • Support and carry out requests for information and request for proposal responses on behalf of the client 
  • Propose project quality criteria and make sure appropriate systems are established and applied
  • Deliver targeted and transparent leadership to the client’s project team, thereby establishing a clear vision for progress, success, and alignment on project completion whilst effectively communicating with the client’s project teams and other internal or external stakeholders
  • Extensive conflict management abilities and know-how of how to negotiate and effectively resolve problems and disputes
  • Multiple stakeholder management at varying organizational levels and job functions (including: technical, internal, external, subject matter experts (SMEs), and contractors
  • Host and manage discussions with directors, program / project managers, and business managers throughout the client’s business
  • Build project and program documentation according to the client’s standardized templates
  • Undertake system analyst and / or business analyst responsibilities as required, including drafting of business processes, gathering of business requirements, leading design reviews, leading test plan creation, execution, and other functions.
  • Provide support for other client program / project requests as required
Qualifications and experience:
  • At least 5-7 years’ experience working directly with business to consumer and / or business to customer systems and technologies, including a minimum of two years in customer or business relationship management or professional services 
  • Bachelor’s degree, postgraduate diploma or professional degree in IT / computer science, or equivalent 
  • Extensive understanding of project management principles and methodologies, including change management practices
  • Demonstrable experience as a program manager of multi-stakeholder projects, preferably for a large multifaceted organization including all project phases
  • Ability to engage in multiple plans simultaneously 
  • Capability to interrelate with diverse groups of execs, managers, SMEs, and other stakeholders 
  • Demonstrable understanding of QA procedures, development, documentation, and testing
  • Team-oriented professional, eager to share and contribute their understanding and experience with the team 
  • Strong personal, interpersonal, and negotiation skills 
  • Strong presentation skills are essential, with the ability to communicate in a professional and organized fashion 
Advantageous experience and qualifications:
  • Experience in two or more of the following would be considered an advantage
    • Web/application design
    • Reporting
    • Individual or travel insurance
    • Security
    • Marketing
    • Professional services
    • IT operations 
  • Understanding of, HTML, SQL Server, RDD, services, iOS, and Android development 
  • Professional certification in business analysis (IIBA), project management (PMI) or relationship management (BRMI) 
  • Working experience in health, insurance and/or financial industries and environments 
About Affinity Group:

Affinity Group is a full service Information Technology agency that takes a unique approach to recruiting. We believe recruiting is about creating long term relationships that foster a mutually beneficial partnership - an affinity. Bringing a new style of recruiting founded on four core principles – Transparency – Flexibility – Efficiency – Agility. 

For more information on Affinity Group, please visit:
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