Salesforce Functional Analyst

Location: Vancouver, BC, Canada
Date Posted: 12-06-2018
On behalf of our client, Affinity is seeking an experienced Salesforce Functional Analyst to join one of Canada's fastest growing IT companies. 


Responsibilities
  • Acting as a liaison between business and technical teams to translate technical requirements into solutions
  • Identify and prioritize business requirements from stakeholders
  • Mapping business processes and identifying opportunities for automation and optimization
  • Refining requirements documentation and detailing use cases
  • Designing and documenting technical solutions, functional specifications and requirements in Jira
  • Supporting the Product Owner and Project Manager 
  • Performing advanced Salesforce platform administration; mastering the Salesforce platform
  • Preparing mock-ups and presenting Demos for Stakeholders
  • Advocating for the best practices, usage of standard functionalities rather than custom code and encouraging high user adoption in Salesforce
  • Contributing with the overall testing and troubleshooting of new functionalities, and facilitating user acceptance testing
 
Qualifications
  • Bachelor of Computer Science or a related field
  • 4+ years experience as a functional analyst or a business analyst
  • 3+ years experience as a Salesforce admin or consultant
  • Salesforce Certified Administrator and/or Salesforce Certified Sales/Service Consultant
  • Experience working with Jira
  • Experience working with sales, customer service and marketing teams as well as an understanding of call centers
  • Knowledge of agile processes
  • Knowledge of data integrations
  • Strong problem solving skills
  • Top notch communication skills both written and verbal
 
 About Affinity Staffing: 
Affinity Staffing is a full-service Information Technology agency that takes a unique approach to recruiting. We believe recruiting is about creating long term relationships that foster a mutually beneficial partnership - an affinity. Bringing a new style of recruiting founded on four core principles – Transparency – Flexibility – Efficiency – Agility.
 
For more information on Affinity Staffing, please visit www.affinitystaffing.ca
 
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